How to download the latest firmware update for your UPRtek Spectrometer?

Product Firmware Update

This article explains how to download a firmware update for UPRtek handheld spectrometers.  UPRtek on occasion will fix system bugs, add functionality or optimize performance – these fixes are passed to our customers through free firmware updates. You may follow the steps below to get the latest version of the firmware (FW) for your UPRtek device.  We will use the MK350S Premium product as an example below.

 

Step 1

On the UPRtek website, please go to the menu bar and select Support – Download Center as shown below.

 

Step 2

Find the appropriate model from one of the drop down menus below.

 


 Step 3

After you click on the product item, you will be taken to the section where all the downloads are listed for that product.  The firmware update is delivered as a zip file.  There may be several firmware zip files to choose from depending on your location.  Click on the appropriate link as shown.


Step 4

 You will be directed to Download Form – please fill in information.  It is important that the email address you fill in is accurate.  Hit the Send button and an email will be delivered to that address.


Step 5

You will receive an email with a link address.  Press on that link and the firmware update zip file should automatically open up a web browser and start downloading.


If you need information on how to install the FW onto your device, you can go back to the download center (Support>Download Center) and download the FW installation guide for your product.


If you are having any problems or have questions, please contact us here.

How to track your ticket status of the product service?

After submitting your calibration and repair service form, UPRtek will send you a ticket number via email.

How long does the Product Calibration and Repair Service take?

Our services, which include warranty checks, quotations, and calibration or maintenance, typically take 10–14 days in total. This does not include the shipping time to and from UPRtek.

How does the Product Calibration and Repair Service work at UPRtek?

Whether your UPRtek product is still within the warranty period or has expired, you can perform product calibration or repair services through the after-sales service provided by UPRtek.

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About UPRtek

United Power Research and Technology

UPRtek (est. 2010) is a manufacturer of portable, high-precision light measurement instruments; Handheld Spectrometers, PAR meters, Spectroradiometers, Light Calibration Solutions.

UPRtek HQ, R&D and manufacturing are all based out of Taiwan, with Worldwide representation through our certified Global Resellers.

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