We organized the questions which most ask by our users. We hope you can find them useful by referring to the answers below.
If you encounter any problems which is not listed below, please fill out the form and we will reply as soon as possible. Thank you for your cooperation.
How to download the latest firmware update for your UPRtek spectrometer?
What is the difference between a Colorimeter and Spectrometer?
How to remote control your MK350D from a smart phone or tablet?
Do you need to remote control your MK350D over wireless? You may want to isolate the device on a tripod or in an enclosed dark room, then remote control the MK350D using a mobile device (smartphone or tablet) for hands-free and cable-free operations. Here we explain the easy setup and configuration for this operation. Read More
How to use UPRtek handheld spectrometer for light measurement?
How to use the computer to read the measurement data of the SD card in the handheld spectrometer?
What kind of battery should I use for MK350 Series Sepectrometer?
What kind of battery should I use for MF250N Flicker Meter?
What does the abbreviation mean which is used on UPRtek spectrometer?
Do I need to do dark calibration every time I turn on my spectrometer? And what is dark calibration?
Dose UPRtek handheld spectrometer has correlated color temperature (CCT) when measuring monochromatic light?
Does UPRtek Handheld Spectrometers have any international certification?
Does UPRtek handheld spectrometer measure UV or IR Spectrum?
Does UPRtek handheld spectrometer measure the light that except LED light? Such as: fluorescent lamps (fluorescent lamps) ?
How long can I use UPRtek handheld spectrometer after battery had fully charged?
Why the SD card always stuck on the slot while in / out the slot?
Why my SD card cannot be used on UPRtek handheld spectromter?
How to download the uSpectrum PC Software?
How to download the uFlicker PC Software?
Is my handheld spectrometer compatible with uSpectrum PC software?
Is my handheld spectrometer compatible with uFlicker PC software?
Do I need to register before I use Wing WiFi card with UPRtek handheld spectrometer?
How to check saved data at uSpectrum PC software?
How to make the test report by uSpectrum PC software?
How to use the Wing WiFi card for uSpectrum APP wireless measurement?
Does uprtek handheld spectrometer will save the data on the same time when I process save data on smart device?
Where can I find the saved spectrum / CIE images through uSpectrum APPs on smart device after using uSpectrum APPs and save the data?
Where is my product's serial number?
You can find most serial numbers on a label that is usually prominently displayed on the exterior casing of the product. The serial number will be below the bar code (on the label). The first letter of the serial number will be “H.” Please see the examples below…Read More
We Need Your Consent
By consenting to this privacy notice you are giving us permission to process your personal data specifically for the purposes identified. Consent is required for us to process your personal data, and your data will not be shared to third parties.